Technology

'Account on hold': Dangerous Netflix scam warning

'Account on hold': Dangerous Netflix scam warning
Aussie inboxes are being flooded by a scam email claiming the recipients' Netflix subscriptions have been placed on hold.
The emails, which have been carefully designed to mimic Netflix branding, advise the recipient their streaming service account requires an update.
"We weren't able to complete your last payment. To ensure that the service will not be ended, and your subscription will not be cancelled, please update your current billing information," the body of the email reads.  
The email scam being sent around. Picture: MailGuard. (Supplied)
Unsuspecting recipients who click on "update now" link are redirected to a fake Netflix-branded sign-in page asking for their username and password.
After being given the appearance of signing into the service, victims are taken to a fraudulent payment page designed to harvest their credit card information. 
Further "verification" pages ask customers to further confirm their identity by providing a document such as passport or driver's licence, answers to secret questions, plus a picture of the front and back of their credit card.
A final page tells the victim their identity has been confirmed, adding the "ongoing checks contribute to the company's 'high level of security'".
How to protect yourself (Supplied)
How to spot a scam (Supplied)
Email security company MailGuard, which first discovered the phishing scam, urges all recipients of this email to delete it immediately without clicking on any links.
"As you can see from the fake log-in screens above, cybercriminals have gone to great efforts to incorporate the exact colour scheme, logo, fonts and popular imagery commonly found on Netflix pages in a bid to convince users that the email is authentic," MailGuard explained.
"By including the threat in the email that recipients won't be able to use their Netflix services if they don't update their payment information is a trick designed to spark panic and urgency, further motivating quick action."
While the email might appear very convincing at first look, there are several grammatical and spelling and spacing errors that indicate it's a scam, as such glaring mistakes would be unlikely from a credible organisation such as Netflix.
"If you see an email from Netflix, please exercise caution and make sure it is legitimate before you open it," explained MailGuard.